nagot 88's Privacy Policy

1 What Information Is Collected

nagot 88 may collect the following types of information to provide its services:

• Registration Information: Name, mobile number, email address, date of birth, and password provided when opening an account.
• Identity Verification Information: National ID (NID) or passport details, which may be required for account verification purposes.
• Financial Information: Transaction history related to deposits and withdrawals, and your mobile banking number (bKash, Nagad, Rocket).
• Device and Browser Information: IP address, browser type, operating system, device ID, and cookies.
• Usage Information: Logs of which games you play on the platform, how long you are active, which sections you visit, and how you use the service.
• Communication Information: Details of your conversations with support via live chat or email.

We collect only the information that is necessary for the proper operation of the service. We do not ask for any information beyond what is needed.

2 How Information Is Collected

nagot 88 collects information in the following ways:

• Directly Provided Information: Information you provide yourself when filling out a registration form, completing a deposit or withdrawal, or contacting the support team.
• Automatically Collected Information: Information that is automatically recorded through server logs, cookies, and similar technologies while you use the platform.
• Information from Third Parties: Necessary information may be obtained from trusted third-party service providers for identity verification or fraud prevention.

Cookies make your browser experience easier and save you from having to log in repeatedly. You can control cookies through your browser settings, however, disabling cookies may limit some functionality of the platform.

3 Purpose of Using Information

Collected information is used for the following purposes:

• To create, manage, and secure your account.
• To process deposits, withdrawals, and other financial transactions.
• To verify your age — all casino and betting activities are for users aged 21+ only.
• To prevent fraud, money laundering, and other illegal activities.
• To provide customer service, live chat, and email support.
• To conduct research for improving service quality and developing new features.
• To meet legal obligations and complete audit activities.
• To send relevant offers and updates based on your consent.

nagot 88 never sells your information to third parties. You can find more details about the organization's activities and values in our About Us section.

4 Disclosure of Information and Third Parties

nagot 88 may share information with third parties in the following limited circumstances:

• Payment Processors: The minimum information required to complete transactions via bKash, Nagad, and Rocket.
• Technology Partners: Organizations that assist with platform operation, hosting, and security services, who work under strict confidentiality agreements.
• Legal Authorities: Information may be provided to relevant authorities in the case of a court order or legal obligation.
• Fraud Prevention: Limited information may be exchanged with security service providers to detect multiple accounts or fraudulent activity.

Outside of the above cases, none of your personal information will be transferred to any third party. Third-party service providers may only process your information in accordance with nagot 88's instructions and may not use it for their own purposes.

5 Data Security Measures

nagot 88 has put in place both technical and organizational measures to keep your information secure:

• SSL Encryption: All information transmitted through the website and app is encrypted using SSL technology.
• Secure Servers: Your data is stored on secure servers with firewalls and access controls.
• Limited Access: Only authorized staff can access user information, and they are required to maintain confidentiality.
• Regular Security Reviews: Regular security tests and audits are conducted to identify potential vulnerabilities.
• OTP Verification: A two-step OTP-based verification system is in place for sensitive operations.

No digital system is entirely risk-free. We therefore recommend keeping your account password safe, not sharing it with others, and contacting our support team immediately if you notice any suspicious activity.

6 Data Retention Period

nagot 88 retains your personal information for as long as it is necessary to provide the service or to meet legal obligations. Even after an account is closed, some information may be retained for a specified period for legal and regulatory reasons.

Once the retention period has passed or the information is no longer needed, nagot 88 securely deletes or anonymises it.

7 User Rights

As a nagot 88 platform user, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: If any information in your profile is incorrect, you may request that it be corrected.
• Right to Deletion: In certain circumstances you may request that your personal information be deleted, though this may not be fully possible where legal obligations apply.
• Right to Object to Processing: You may object to the use of your information for marketing purposes and withdraw your consent.
• Data Portability: You may request your account information in a common format.

To exercise these rights or if you have any questions, contact us directly using the details provided below. If you have any concerns about responsible gaming, visit our Responsible Gaming section, which contains detailed information on self-regulation and setting limits.

8 Protection of Minors

nagot 88 strictly does not provide services to persons under the age of 21. Age is verified at registration, and if any minor opens an account by providing false information, nagot 88 reserves the right to cancel that account and not refund any deposited funds.

If a guardian suspects that a minor is using the service, they may notify our support team immediately. We provide assistance in Bengali and English 24/7.

9 Links to External Websites

The nagot 88 platform may occasionally contain references to third-party websites. nagot 88 is not responsible for the privacy policies or practices of these external websites. It is recommended that you read their own privacy policies before visiting these sites.

10 Policy Changes and Updates

nagot 88 reserves the right to change or update this Privacy Policy as needed. If any significant changes are made, users will be notified through the platform and the "Last Updated" date at the top of the page will be revised.

Continued use of the service after any changes will be taken as your acceptance of the revised policy. It is therefore recommended that you revisit this page periodically. You may also check our Frequently Asked Questions (FAQ) section for general queries.

11 Contact Us

If you have any questions, complaints, or requests regarding this Privacy Policy, please contact us. nagot 88's support team is available seven days a week, twenty-four hours a day in Bengali and English.